I boarded my flight from Los Angeles to San Antonio feeling hollow, mixed with emotions, as I had just said one of those airport goodbyes we hate to do—I’m never good with goodbyes especially those resonating with longevity. This concave place in my life had me more...
Over the past 30 years, I’ve traveled the world to almost 40 countries and have witnessed the airline industry evolve, from a passenger’s point of view, into an aging fleet suffering from employee morale, antiquated equipment and the master of creating new...
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